Privacy Policy

Last updated: 9/6/2026

Gametime Rentals ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you book a rental with us, we may collect:

  • Contact information: name, phone number, email address
  • Delivery details: hotel or vacation rental address, delivery and pickup dates
  • Payment information: processed securely through our booking platform (Booqable) and its payment processor — we do not directly store your full credit card information
  • Communication records: messages you send us through our contact form, email, or phone

If you browse our website without booking, we may also collect basic technical information such as your IP address, browser type, and pages visited, through standard website analytics and cookies.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your rental reservation
  • Coordinate delivery and pickup of your equipment
  • Communicate with you about your booking, including confirmations, reminders, and any issues
  • Process payments and refunds
  • Respond to questions or customer service requests
  • Improve our website and services

We do not sell your personal information to third parties.

Sharing Your Information

We share information only as necessary to operate our business:

  • Booqable, our rental management and booking platform, which processes reservations, payments, and stores customer records on our behalf
  • Payment processors used by Booqable to securely handle transactions
  • Service providers who assist with website hosting or business operations, bound to keep your information confidential

We do not share your information with third parties for their own marketing purposes.

Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can adjust your browser settings to refuse cookies, though some site features may not function properly without them.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our services are intended for use by adults booking rental equipment. We do not knowingly collect personal information directly from children under 13.

Your Choices

You may contact us at any time to:

  • Request a copy of the personal information we hold about you
  • Ask us to correct or update your information
  • Request that we delete your information, subject to any legal or contractual obligations that require us to retain it

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Governing Law

This Privacy Policy is governed by the laws of the State of Missouri.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Gametime Rentals
[[email protected] / [email protected]]
GametimeRentals.com